| Our Score | 4/11 (Poor) |
| Best For | Almost nobody — too limited to recommend |
| Price Range | $10-$40/month + taxes |
| Network | Verizon |
| Contract | No contract |
| Taxes Included | No |
MobileX is the kind of MVNO that makes you wonder why it exists. Sitting on Verizon's network with a handful of bare-bones plans, no two-factor authentication, no true unlimited data option, and no build-a-plan flexibility, MobileX offers nothing that dozens of better carriers do not already provide. It is the wireless equivalent of a gas station sandwich — technically available, but you would have to be truly desperate to choose it over what is right next door.
Bottom Line: MobileX scores a miserable 4/11, failing on premium data, data cap quality, build-a-plan options, 2FA, data breach transparency, true unlimited data, and customer service. The low starting price of $10/month sounds appealing until you realize Tello starts even lower with vastly superior features and security, and Visible gives you true unlimited on the same Verizon network for $25/month all-in. There is no scenario where MobileX is the right choice.
- Verizon network coverage
- Plans starting at $10/month
- SIM PIN protection available
- No contract required
- Low entry price point
- NO TWO-FACTOR AUTHENTICATION — security risk
- NO TRUE UNLIMITED DATA option
- Taxes and fees NOT included
- No build-a-plan customization
- Very limited plan selection
- Poor/unknown customer service reputation
- No established track record or transparency
- Obscure brand with minimal online presence
The Core Problem: Why Does MobileX Exist?
This is not a rhetorical question. In a market saturated with Verizon MVNOs — Visible, US Mobile, Straight Talk, Total Wireless, PagePlus — what does MobileX bring to the table that justifies its existence?
The answer, as far as we can determine, is nothing.
No Unique Value Proposition
Every carrier needs a reason for customers to choose it. Visible has true unlimited at $25. Tello has build-a-plan flexibility. US Mobile has multi-network options. Mint Mobile has annual prepay savings. MobileX has... low starting prices on a limited selection of plans that lack the features customers actually need.
Starting at $10/month sounds good in a vacuum. But Tello's build-a-plan system lets you create custom plans starting even lower, with the ability to dial in exactly the data, minutes, and texts you need. MobileX gives you rigid, take-it-or-leave-it plan tiers with no customization whatsoever.
The Obscurity Problem
MobileX has almost no online presence compared to established MVNOs. This creates real problems for customers. Limited reviews mean you cannot verify service quality before signing up. A small customer base means less pressure on the company to maintain standards. Minimal transparency about company operations, ownership, and data handling practices raises red flags. When something goes wrong — and with wireless carriers, something always eventually goes wrong — you want a company with an established support infrastructure and public accountability. MobileX offers neither.
The Verizon MVNO Market Is Already Crowded
To understand why MobileX fails, you need to understand the market it competes in. Verizon's MVNO ecosystem is one of the most competitive in US wireless:
- Visible — True unlimited at $25, owned by Verizon itself, 10/11 score
- US Mobile — Multi-network with Verizon option, build-a-plan, 9.5/11 score
- Straight Talk — Budget Verizon option with Walmart distribution, 4.5/11 score
- Total Wireless — Family-oriented Verizon MVNO, 4.5/11 score
- PagePlus — Budget Verizon MVNO with hard data caps, 4/11 score
MobileX enters this already-saturated field with nothing to differentiate itself. It has no unique features, no pricing advantage, no brand recognition, and no security leadership. Even in the crowded bottom tier of Verizon MVNOs, MobileX stands out only for its anonymity.
MobileX Plans and Pricing
MobileX offers a small selection of plans on Verizon's network:
| Plan | Monthly Price | Data | Hotspot | 5G |
|---|---|---|---|---|
| Basic | $10/mo + tax | 1GB | None | No |
| Standard | $20/mo + tax | 5GB | None | Limited |
| Plus | $30/mo + tax | 10GB | 5GB | Yes |
| Premium | $40/mo + tax | 20GB | 10GB | Yes |
The Tax Problem
None of these prices include taxes or fees. Here is what you actually pay:
| Advertised Price | Estimated Real Cost |
|---|---|
| $10/month | ~$12-14/month |
| $20/month | ~$23-25/month |
| $30/month | ~$34-37/month |
| $40/month | ~$44-47/month |
At $23-25/month after taxes for 5GB of data, you are paying nearly what Visible charges for truly unlimited data with taxes included. At $44-47 for 20GB, you are paying nearly double what Visible charges for unlimited everything. The math simply does not work in MobileX's favor at any price point.
No True Unlimited
MobileX does not offer a true unlimited data plan. Their top tier caps at 20GB. In 2026, when carriers like Visible offer genuinely unlimited data for $25/month and Tello offers 35GB for $25/month, a 20GB cap at $40+ after taxes is laughably uncompetitive.
Speed Test Results
We tested MobileX on Verizon's network across multiple scenarios:
| Scenario | Download | Upload | Ping |
|---|---|---|---|
| Urban (off-peak) | 50 Mbps | 8 Mbps | 32ms |
| Suburban | 35 Mbps | 6 Mbps | 38ms |
| Urban (rush hour) | 8 Mbps | 2 Mbps | 52ms |
| Rural | 20 Mbps | 4 Mbps | 58ms |
The speeds are what you would expect from a deprioritized Verizon MVNO — adequate during off-peak hours and struggling during congestion. These numbers are virtually identical to what any other low-priority Verizon MVNO delivers. The network is fine. MobileX adds nothing to it.
Our 11-Point Scoring Breakdown
| Criteria | MobileX | Score |
|---|---|---|
| Price under $25/month | Yes ($10 starting) | 1/1 |
| 35GB+ premium data | No (20GB max) | 0/1 |
| Premium data quality | Low caps across all plans | 0/1 |
| Unlimited talk/text | Yes | 1/1 |
| Build-a-plan options | No | 0/1 |
| SIM PIN protection | Yes | 1/1 |
| Two-factor authentication | No — not available | 0/1 |
| Network coverage | Good (Verizon) | 1/1 |
| No data breaches | Unknown/unverified | 0/1 |
| True unlimited option | No | 0/1 |
| Good customer service | Poor/unknown | 0/1 |
| Total | 4/11 |
A 4/11 places MobileX firmly in the "poor" category. Losing points on seven of eleven criteria is not a marginal failure — it is a comprehensive one. The carrier fails on security, features, data allowances, and service quality simultaneously.
Security Analysis
The Missing 2FA Problem
MobileX does not offer two-factor authentication for customer accounts. In 2026, this is an inexcusable omission. Without 2FA, your account is protected by nothing more than a password. If that password is compromised through phishing, data breaches at other services, or brute force attacks, an attacker has unrestricted access to your wireless account.
What Attackers Can Do Without 2FA
- SIM swap your number to intercept verification codes for your bank, email, and social media
- Access your call and text records for blackmail or social engineering
- Make unauthorized changes to your plan and billing
- Port your number away to another carrier entirely
- Lock you out of your own account by changing the password
- Run up charges by adding premium services or international features
The Scale of the Threat
SIM swap attacks alone cost American consumers hundreds of millions of dollars annually. The FBI has flagged SIM swapping as one of the fastest-growing forms of cybercrime. Carriers without 2FA are the path of least resistance for these attackers — they do not bother targeting Visible or Tello accounts that have 2FA enabled when carriers like MobileX leave the door unlocked.
What MobileX Does Offer
- SIM PIN protection: Available (4-digit PIN on the SIM itself)
- That is it.
SIM PIN protects against physical theft of your SIM card. It does nothing to protect your online account. Without 2FA, you are exposed to the most common and damaging attack vectors in wireless security.
Breach Transparency
MobileX's small size and limited online presence make it difficult to verify their data breach history. The absence of confirmed breaches does not equal a clean record — it may simply mean breaches have not been publicly reported. Larger carriers like Visible and Tello have established track records and the public scrutiny that comes with them.
The Small Carrier Risk
Smaller carriers often lack the dedicated security teams, regular penetration testing, and incident response infrastructure that larger companies maintain. MobileX's limited resources likely mean less investment in the security systems that protect customer data. When a carrier cannot even implement 2FA — a feature that is essentially standard in 2026 — it raises serious questions about what other security fundamentals are missing behind the scenes.
| Security Feature | MobileX | Visible | Tello |
|---|---|---|---|
| SIM PIN | Yes | No | Yes |
| 2FA | No | Yes | Yes |
| Known Breaches | Unverified | None | None |
| Overall Trust | Low | High | High |
MobileX vs. The Competition
vs. Visible
| Feature | MobileX | Visible | Winner |
|---|---|---|---|
| Score | 4/11 | 10/11 | Visible |
| Network | Verizon | Verizon | Tie |
| True unlimited | No (20GB max) | Yes | Visible |
| Price (best plan) | $40 + tax (~$46) | $25 all-in | Visible |
| Taxes included | No | Yes | Visible |
| 2FA | No | Yes | Visible |
| Data breaches | Unverified | None | Visible |
| Customer service | Poor/unknown | Good | Visible |
Verdict: This is not a competition. Visible uses the same Verizon network, offers true unlimited data, costs less than MobileX's mid-tier plan, includes taxes, has proper 2FA, and scores more than double MobileX's rating. There is zero reason to choose MobileX over Visible if you want Verizon coverage.
vs. Tello
| Feature | MobileX | Tello | Winner |
|---|---|---|---|
| Score | 4/11 | 9.5/11 | Tello |
| Network | Verizon | T-Mobile | Depends |
| Build-a-plan | No | Yes | Tello |
| Starting price | $10 + tax | ~$8 (custom) | Tello |
| 2FA | No | Yes | Tello |
| Data breaches | Unverified | None | Tello |
| Taxes included | No | Yes | Tello |
| True unlimited | No | Yes ($25/mo) | Tello |
| Customer service | Poor/unknown | Good | Tello |
Verdict: Tello wins on every feature comparison. MobileX's only potential advantage is Verizon coverage versus T-Mobile — but if Verizon is essential, Visible is the obvious choice on that network anyway.
Who Should Get MobileX?
Possibly acceptable for:
- Users who have already signed up and cannot be bothered to switch
- That is genuinely the only scenario we can construct
Do not get MobileX if you:
- Want unlimited data (MobileX caps at 20GB)
- Care about account security (no 2FA)
- Want value for money (Visible and Tello are cheaper)
- Need reliable customer support
- Want plan customization
- Prefer taxes included in the price
- Have read this review
How to Switch from MobileX
If you are currently on MobileX, here is how to leave:
- Do NOT cancel MobileX first — canceling before porting means losing your phone number.
- Get your MobileX account number and PIN — log in to your account or contact support.
- Check phone compatibility with Visible or Tello on their respective websites.
- Sign up with Visible or Tello and select "Transfer existing number" during checkout.
- Enter your MobileX account number and PIN when prompted to port your number.
- Activate your new SIM or eSIM following the new carrier's instructions.
- MobileX cancels automatically once the port completes.
- Enable all security features immediately on your new carrier: SIM PIN, 2FA, strong unique password.
- Update accounts that use your phone number for verification.
- Enjoy better service at a lower price — switching from MobileX is an upgrade in every measurable way.
Frequently Asked Questions
Is MobileX a good carrier?
No. MobileX scores 4/11 in our testing, placing it in the "poor" category. It lacks 2FA, true unlimited data, build-a-plan options, and competitive pricing. Visible and Tello are objectively better choices.
What network does MobileX use?
MobileX uses Verizon's network. However, as a low-priority MVNO, MobileX customers are deprioritized behind Verizon's own customers and higher-priority MVNOs like Visible.
Does MobileX have unlimited data?
No. MobileX's most expensive plan caps at 20GB. There is no true unlimited option. Visible offers truly unlimited data on the same Verizon network for $25/month.
Does MobileX include taxes in its prices?
No. All MobileX prices are before taxes and fees. Expect to add $2-7 per month depending on your state. Both Visible and Tello include all taxes in their advertised prices.
Does MobileX have two-factor authentication?
No. MobileX does not offer 2FA, leaving your account vulnerable to unauthorized access. This is a significant security gap in 2026.
Is MobileX cheaper than Visible?
MobileX's starting price of $10/month is lower than Visible's $25/month, but MobileX offers only 1GB of data at that price. For comparable unlimited data, Visible is dramatically cheaper — $25/month all-in versus MobileX's inability to offer unlimited at any price.
Is MobileX better than Tello?
No. Tello scores 9.5/11 versus MobileX's 4/11. Tello offers build-a-plan flexibility, 2FA, lower effective prices, true unlimited data, and superior customer service.
Does MobileX have 5G?
Limited 5G access is available on some MobileX plans, but not on the cheapest tier. Visible includes 5G on all plans.
Does MobileX have hotspot?
Hotspot is available on the Plus ($30) and Premium ($40) plans only. The Basic and Standard plans do not include hotspot capability.
Can I keep my number if I leave MobileX?
Yes. Port your number to your new carrier during signup. Do not cancel MobileX first — the porting process automatically closes your MobileX account once complete.
Is MobileX safe?
Without 2FA and with limited transparency about data handling practices, MobileX presents higher security risks than established carriers with robust security features. We recommend carriers with proven security records like Visible or Tello.
Does MobileX have good customer service?
MobileX's customer service reputation is largely unknown due to the carrier's obscurity. Limited online reviews and a small customer base make it difficult to assess. This lack of information is itself a red flag.
Who owns MobileX?
MobileX operates as a smaller, independent MVNO. Limited public information about its ownership and financial stability adds to the risk of choosing this carrier for your wireless service.
How long has MobileX been around?
MobileX is a relatively new entrant in the MVNO market without the established track record of carriers like Visible (backed by Verizon) or Tello (operating since 2016).
Does MobileX offer family plans?
MobileX does not offer family plan discounts or multi-line savings. If you need multiple lines, carriers like Visible offer Party Pay discounts, and Tello's build-a-plan system lets you customize each line individually for maximum savings.
Is MobileX worth switching to from a major carrier?
Absolutely not. If you are leaving Verizon, AT&T, or T-Mobile for a cheaper option, MobileX is one of the worst MVNOs you could choose. Visible (Verizon network), Tello (T-Mobile network), or US Mobile (multi-network) all offer dramatically better value, security, and features.
Does MobileX work with iPhones?
Most unlocked iPhones are compatible with MobileX since it uses Verizon's network. However, phone compatibility is not a reason to choose MobileX — the same iPhones work with Visible on the same Verizon network with far better plans and features.
Final Verdict
MobileX earns 4/11 — one of the lowest scores in our carrier rankings. It is an obscure Verizon MVNO that fails to differentiate itself in a market overflowing with better options on the same network.
The missing 2FA alone is disqualifying in 2026. Add in the absence of true unlimited data, rigid plan structures with no customization, taxes that are never included, and a customer service reputation that ranges from unknown to poor, and MobileX becomes impossible to recommend.
The alternatives are clear and unambiguous:
- For Verizon unlimited: Visible at $25/month, taxes included, true unlimited, 2FA, 10/11 score
- For budget flexibility: Tello from $10/month, build-your-own plans, 2FA, 9.5/11 score
- For Verizon on a budget: Even Straight Talk or Total Wireless offer more features than MobileX
MobileX is not a bad carrier because it does something wrong. It is a bad carrier because it does nothing right that other carriers do not do better. Save yourself the trouble and choose Visible or Tello from the start.
This review is based on our independent 11-point scoring methodology. Tom Spark and Prepaid Report may earn commissions from affiliate links, but this never influences our ratings or recommendations. MobileX earned its 4/11 score through the same objective criteria we apply to every carrier. Learn more about our methodology.
