| Our Score | 4/11 (Poor) |
| Best For | Almost nobody — donate directly instead |
| Price Range | $25-$60/month + taxes |
| Network | T-Mobile |
| Contract | No contract |
| Taxes Included | No |
Reach Mobile wants to change the world, one phone bill at a time. The concept is straightforward: sign up for wireless service, and Reach donates 5% of your monthly bill to a charity of your choice. It is a feel-good proposition that sounds compelling in a press release. In practice, it means you are paying more for less service on the T-Mobile network so that a small company can send a few dollars per month to a nonprofit. The math does not work in your favor. You would save substantially more money switching to Tello -- which uses the exact same T-Mobile network -- and donating the savings directly. The charity would receive more. You would pay less. Everyone wins except Reach Mobile's business model.
Bottom Line: Reach Mobile scores 4/11 -- a poor rating driven by missing security features (no 2FA), no true unlimited data, no build-a-plan options, taxes not included, and plans that are overpriced relative to the competition. The 5% charity donation is admirable in concept but economically irrational. Switching to Tello ($25/mo for 35GB, same T-Mobile network) saves you enough money each month that a direct donation to your favorite charity would exceed Reach's 5% contribution multiple times over. Visible ($25/mo unlimited on Verizon, 10/11) is another vastly superior alternative. Do not pay a premium for phone service to fund a middleman's charity program.
- 5% of bill donated to charity
- T-Mobile network coverage
- SIM PIN protection available
- No data breach history
- No contract required
- Unlimited talk and text
- Social mission is genuine
- NO TWO-FACTOR AUTHENTICATION
- Taxes and fees NOT included
- No true unlimited data option
- No build-a-plan customization
- Small company with limited support resources
- Plans overpriced versus competitors on same network
- 5% donation is less than you'd save by switching
- Limited online presence and tools
- No eSIM support
The Charity Math That Does Not Add Up
Reach Mobile's entire value proposition rests on the 5% charitable donation. So let us do the math that Reach's marketing department hopes you will not do.
Scenario: Reach Mobile's $40 Plan
- Monthly bill: $40 + taxes (~$44)
- 5% donation: $2.00
- Annual donation: $24.00
Scenario: Switch to Tello, Donate Directly
- Monthly bill: $25 (taxes included)
- Monthly savings vs Reach: ~$19
- Annual savings: ~$228
- You donate $24/year directly: Still saving $204
By switching to Tello and making the same $24 annual donation that Reach would have made, you save over $200 per year. The charity gets the same amount. You get 35GB of data instead of whatever Reach's $40 plan includes. You get 2FA, build-a-plan options, and good customer service.
The Uncomfortable Truth
If your goal is to support charity through your phone bill, the most effective strategy is:
- Get the cheapest plan that meets your needs (Tello or Visible)
- Donate the savings directly to the charity
- The charity receives more money because there is no middleman
Reach Mobile's 5% donation model means 95% of your bill goes to Reach. A direct donation means 100% goes to the charity (or close to it, depending on the charity's overhead). The intermediary model is inherently less efficient.
What $2 Per Month Actually Buys
Reach's marketing makes the donation sound meaningful. In absolute terms, $2 per month -- $24 per year -- is the cost of a single meal. It is a rounding error in most household budgets. If you genuinely care about charitable giving, the amount you could redirect by switching to a cheaper carrier dwarfs what Reach donates on your behalf.
Plans and Pricing
| Plan | Advertised Price | With Taxes (est.) | Data | Per-GB Cost |
|---|---|---|---|---|
| Starter | $25/mo | ~$28-30 | 3GB | ~$9.33 |
| Standard | $35/mo | ~$39-41 | 8GB | ~$4.88 |
| Plus | $40/mo | ~$44-47 | 12GB | ~$3.67 |
| Premium | $50/mo | ~$55-58 | 25GB | ~$2.20 |
| Max | $60/mo | ~$66-70 | 50GB | ~$1.32 |
All plans include unlimited talk and text. None include truly unlimited data. Taxes are not included in any advertised price -- meaning the real cost is higher than what Reach advertises.
Per-Gigabyte Economics
Reach's $25 plan delivers 3GB for approximately $9.33 per GB after taxes. Tello's $25 plan delivers 35GB for approximately $0.71 per GB, taxes included. That is a 13x price difference for service on the same T-Mobile network. The charity angle does not justify a 13x markup.
Speed Test Results
Reach Mobile operates on T-Mobile's network, so performance is largely dictated by T-Mobile's infrastructure. As a small MVNO, Reach customers are deprioritized behind T-Mobile direct customers and larger MVNOs during congestion.
| Location | Download | Upload | Ping |
|---|---|---|---|
| Urban | 50 Mbps | 10 Mbps | 30ms |
| Suburban | 35 Mbps | 7 Mbps | 35ms |
| Urban rush hour | 10 Mbps | 3 Mbps | 45ms |
| Rural | 18 Mbps | 4 Mbps | 58ms |
These speeds are adequate but not exceptional. More importantly, they are comparable to what Tello delivers on the same T-Mobile network -- because it is literally the same network. The infrastructure is identical. The difference is purely in pricing and features, where Reach loses on every metric except charitable giving.
The Security Gap
No Two-Factor Authentication
Reach Mobile does not offer two-factor authentication. In 2026, this is a serious security oversight that puts customer accounts at risk of unauthorized access and SIM swap attacks.
Your wireless carrier has access to your personal information, payment details, and call records. An account protected only by a password -- no 2FA, no additional verification layer -- is significantly more vulnerable than accounts on carriers like Visible or Tello that offer proper 2FA.
What Reach Gets Right
- SIM PIN protection: Available
- No known data breaches: Clean record
These baseline security measures earn Reach 2 points in our scoring. But they are the minimum, not a selling point.
Security Comparison
| Feature | Reach Mobile | Visible | Tello |
|---|---|---|---|
| SIM PIN | Yes | Yes | Yes |
| 2FA | No | Yes | Yes |
| Data breaches | None | None | None |
| Account security | Partial | Strong | Strong |
The Small Company Risk
Reach Mobile is a small, niche carrier with limited resources. This manifests in several ways that directly impact customers:
Customer Support Limitations
Small carriers cannot staff 24/7 support centers. When you have an issue -- a billing error, a service disruption, a SIM problem -- your ability to reach someone who can help is constrained by Reach's small team. Larger carriers like Visible have dedicated support infrastructure. Tello has consistently earned good customer service ratings despite being relatively small, proving that company size alone is not the issue -- it is investment in support.
Long-Term Viability
The MVNO market is brutally competitive. Margins are thin, and customer acquisition is expensive. Reach's charitable model further squeezes those margins by donating 5% of revenue. If Reach faces financial difficulties, customers face the disruption of finding a new carrier, porting their number, and potentially experiencing service gaps.
Feature Development
Small carriers with limited engineering resources are slow to adopt new features. Reach's lack of 2FA, eSIM support, and build-a-plan options reflects limited technical investment. These features are standard at carriers like Tello and Visible.
Our 11-Point Scoring Breakdown
| Criteria | Reach Mobile | Score |
|---|---|---|
| Price under $25/month | No ($25 + tax = ~$28) | 0/1 |
| 35GB+ premium data | No (3GB base, 50GB max) | 0/1 |
| Data cap quality | Throttled after cap, low caps | 0/1 |
| Unlimited talk/text | Yes | 1/1 |
| Build-a-plan options | No | 0/1 |
| SIM PIN protection | Yes | 1/1 |
| Two-factor authentication | No | 0/1 |
| Network coverage | Good (T-Mobile) | 1/1 |
| No data breaches | Clean record | 1/1 |
| True unlimited option | No (50GB max) | 0/1 |
| Good customer service | Limited, small team | 0/1 |
| Total | 4/11 |
Seven criteria scored zero. Reach earns points only for unlimited talk/text (universal across carriers), SIM PIN protection, T-Mobile network coverage, and a clean breach record. The charity donation, notably, is not a scoring criterion -- because it does not improve your wireless service.
Reach Mobile vs. The Competition
Reach Mobile vs. Visible
| Feature | Reach Mobile | Visible | Winner |
|---|---|---|---|
| Score | 4/11 | 10/11 | Visible |
| Base price | $25 + tax | $25 all-in | Visible |
| Data for ~$25 | 3GB | Unlimited | Visible |
| Taxes included | No | Yes | Visible |
| 2FA | No | Yes | Visible |
| True unlimited | No | Yes | Visible |
| Charity donation | 5% of bill | No | Reach |
| Customer service | Limited | Good | Visible |
Verdict: Visible wins overwhelmingly. The only category where Reach leads is the charity donation -- and as demonstrated above, you would contribute more to charity by switching to Visible and donating the savings directly.
Reach Mobile vs. Tello
| Feature | Reach Mobile | Tello | Winner |
|---|---|---|---|
| Score | 4/11 | 9.5/11 | Tello |
| Network | T-Mobile | T-Mobile | Tie |
| Data for ~$25 | 3GB | 35GB | Tello |
| Taxes included | No | Yes | Tello |
| Build-a-plan | No | Yes | Tello |
| 2FA | No | Yes | Tello |
| Customer service | Limited | Good | Tello |
| Charity donation | 5% of bill | No | Reach |
| Per-GB cost | $9.33 | ~$0.71 | Tello |
Verdict: Tello wins in every category except charity giving -- and they use the identical T-Mobile network. Switching from Reach to Tello saves roughly $19/month. A $5/month direct donation to your charity of choice would exceed what Reach provides while still leaving you $14/month ahead.
Who Should Get Reach Mobile?
Possibly Acceptable For
- People who want to donate to charity but are unable to make donations directly (this is an extremely narrow scenario)
- Customers who feel morally obligated to pay more for wireless service
Not Recommended For
- Charitable people (donate directly -- it is more efficient)
- Budget-conscious users (dramatically overpriced per-GB)
- Security-conscious users (no 2FA)
- Heavy data users (no true unlimited)
- Anyone who values plan customization
- People who need reliable customer support
- Anyone who has read this review
Frequently Asked Questions
Is Reach Mobile worth it in 2026?
No. The charitable donation model sounds appealing but is economically inefficient. You save more money switching to Tello and donating directly, and the charity receives more.
What network does Reach Mobile use?
Reach Mobile operates on T-Mobile's network -- the same network used by Tello, Mint Mobile, and Metro by T-Mobile.
How much does Reach Mobile donate to charity?
Reach donates 5% of your monthly bill to a charity of your choice. On a $40 plan, that is approximately $2 per month or $24 per year.
Does Reach Mobile include taxes?
No. All Reach Mobile prices are before taxes and fees. A $25 plan typically costs $28-30 after taxes.
Does Reach Mobile have unlimited data?
No. The highest plan offers 50GB for $60/month plus taxes, after which data is throttled. There is no true unlimited option.
Does Reach Mobile have two-factor authentication?
No. Reach Mobile does not offer 2FA, making accounts more vulnerable to unauthorized access.
Is Reach Mobile cheaper than Tello?
No. Both have plans starting at $25, but Tello includes taxes and provides 35GB of data. Reach does not include taxes and provides only 3GB for $25. Tello is dramatically cheaper per gigabyte.
Is Reach Mobile a good charity option?
The intention is good, but the execution is poor. A 5% donation of an overpriced phone bill generates less charitable impact than switching to a cheaper carrier and donating the savings yourself.
Can I choose which charity receives my donation?
Yes, Reach allows you to select from a list of partner charities. This is one of the few genuinely positive aspects of the service.
Is Reach Mobile reliable?
Reach uses T-Mobile's network, which is generally reliable. The concern is not network reliability but Reach's small size, limited support resources, and long-term viability as a niche player in a competitive market.
Does Reach Mobile have good customer service?
Customer service is limited by Reach's small team. Response times and availability do not match larger carriers or even well-run small MVNOs like Tello.
Can I keep my phone number if I leave Reach Mobile?
Yes. Port your number to your new carrier during signup. Do not cancel Reach first -- the port process automatically terminates your Reach account.
Does Reach Mobile have 5G?
Reach offers T-Mobile 5G access on compatible devices, though coverage and speed depend on T-Mobile's network deployment in your area.
Is Reach Mobile good for families?
No. Reach does not offer family plans or multi-line discounts. A family would overpay significantly compared to Visible or Tello multi-line options.
How does Reach Mobile compare to other social impact carriers?
Reach is one of the few carriers with a charitable giving model. However, the wireless service itself scores poorly against all competitors, charitable or otherwise. The social impact angle does not compensate for the inferior product.
Final Verdict
Reach Mobile scores 4/11 -- a poor rating that no amount of good intentions can fix.
The charity model is a marketing differentiator, not a financial advantage. Five percent of an overpriced phone bill generates a trivial charitable donation. The $2/month that Reach sends to a nonprofit is dwarfed by the $19/month you would save by switching to Tello. If charitable giving is your priority, the most impactful approach is to minimize your phone bill and maximize your direct donations.
The missing features are disqualifying. No 2FA, no true unlimited, no build-a-plan, no taxes included, and limited customer support. These are not minor omissions -- they are fundamental gaps that place Reach at the bottom of our rankings.
The T-Mobile network is not unique to Reach. Any appeal that T-Mobile's coverage provides is instantly neutralized by the existence of Tello, which runs on the same towers with better plans, better pricing, better security, and better service.
Our recommendation:
- If you want T-Mobile coverage: Switch to Tello -- 35GB for $25/month, taxes included, 2FA, build-a-plan options, 9.5/11 score.
- If you want the best overall value: Switch to Visible -- unlimited data for $25/month, taxes included, Verizon network, 10/11 score.
- If you want to support charity: Switch to either of the above and donate the savings. Your chosen charity will receive more money, and you will receive better wireless service.
Good intentions do not fix missing 2FA. A social mission does not justify a 13x per-gigabyte markup. Reach Mobile is a concept that sounds better than it performs.
This review is based on our independent 11-point scoring methodology. Tom Spark and Prepaid Report may earn commissions from affiliate links, but this never influences our ratings or recommendations. Reach Mobile earned its 4/11 score through the same objective criteria we apply to every carrier. Learn more about our methodology.